Chambers aims to provide the highest possible standards of advocacy, advice and service. In the unlikely event you experience difficulties in your dealings with any member of Chambers or any member of our staff, or have any comments to offer, please contact our Senior Clerk.
Chambers Complaints Procedure
We welcome and take seriously all comments from our clients and have internal procedures for addressing their concerns. A full investigation will be conducted and proper explanation given to the client. The Head of Chambers will monitor the process.
You may also, or alternatively, make a complaint to the Bar Standards Board which is the body set up to oversee the standards of the profession. Their policy can be found on their web site at www.barstandardsboard.org.uk alternatively, they can be contacted on +44 (0)20 7611 1444.
A copy of Chambers’ Complaints Procedure can be downloaded here.
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