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Operation resilience: what is it and why does it matter?

Operational resilience is the ability of firms and the financial sector as a whole to prevent, adapt, respond to, recover and learn from operational disruptions. That is, operational disruptions to important business services. This is separate from, but should be complementary to and work together with, firms’ business continuity planning and outsourcing arrangements.

In collaboration with Wendy Saunders at Lewis Silkin, Rowena Wisniewska Sethi has written an article on Operational resilience and how firms can prepare for service disruptions. Read the whole article here.

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